This Policy applies between you, the User of this Web Site and HER UTILITY the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and our Services. This Policy was last updated on the 18 August 2020.
The Regulation
This Data Protection Policy applies to the services of HER UTILITY. If you live in the European Economic Area, Regulation (EU) 2016/679 (General Data Protection Regulation) is the European Regulation and in the UK, it is the Data Protection Act 2018.
The Controller
HER UTILITY with Company Number 12812658 is the Controller of your personal data.
The Supervisory Authority
The Information Commissioner’s Office (ICO) in the UK is the for us relevant authority in matters of data protection. You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Accuracy
It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
Children Data
Our website is not intended for children and we do not knowingly collect data relating to children.
What data do we collect?
We may collect data or ask you to provide certain data when you use our website and services. The sources from which we collect Personal Data are:
Data collected directly from you or your device relating to an identified or identifiable natural person (“Data Subject”) and may include direct identifiers such as name, email address, phone number.
Data collected online or through indirect identifiers such as your IP address.
Data collected that is linked, for example if you have used our service and later choose us again, we will link your data and treat that linked data as Personal Data and organise collected Personal Data as Account Data.
On what grounds do we use Personal Data?
By entering your data, you agree for us to email or telephone you to follow up your request. We will contact you to confirm the details you entered online and class this as legitimate interest.
Of course, before relying on legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.
Also, you can opt to have your information excluded from further contact at any time.
When do we disclose your Personal Data?
We disclose your Personal Data in response to your business enquiry or your request for information within our Company in order to provide the best service possible and within our legitimate interest.
We may share your information with organisations that help us provide the services who may process such data on our behalf and in accordance with this Data Protection Policy.
In relation to from your use of our website, we may share a cookie identifier and IP data with analytic and advertising network services providers.
We may disclose personal information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
How do we protect your Personal Data?
We protect your data using state of the art technical, and physical safeguards and operate a firm system of policies, confidentiality agreements, digital safeguards and procedures to ensure the highest level of administrative protection.
The data we collect from you may be stored, with appropriate technical and organisational security measures applied to it, on our servers in the UK.
International transfers
We do not transfer your personal data outside the European Economic Area (EEA).
Changes
This Data Protection Policy and our commitment to protecting the privacy of your personal data can result in changes to this Data Protection Policy. Please regularly review this Data Protection Policy to keep up to date with any changes.
Queries and Complaints
Any comments or queries on this policy should be directed to us using the following contact details.
ad***@he********.uk